Privacy Policy and KVKK Information Notice

PRIVACY POLICY AND KVKK INFORMATION NOTICE

1. DATA CONTROLLER

Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is:

Business Owner: Metin Kavak
Brand: ALFElora
Tax Office: Gazikent Tax Office
Tax Identification Number: 5280058656
Address: İncilipınar Mah. Şehit Mehmet Öter Cad. Kepkepzade Park İş Merkezi B Blok No: 13 İç Kapı No: 22, Şehitkamil / Gaziantep, Türkiye
Email: m.houssien00@gmail.com
Phone: +90 501 943 54 21

2. PERSONAL DATA PROCESSED

When you use our website, we may process your full name, phone number, email address, billing and delivery addresses, order details, payment transaction information, IP address, and cookie information.

We do not store your bank or credit card details. Payment transactions are securely processed through the authorised payment service provider iyzico.

3. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data may be processed for the following purposes:

• Creating and managing orders
• Processing payments
• Preparing and delivering products
• Managing customer requests and return procedures
• Completing invoicing and accounting procedures
• Preventing fraud and ensuring website security
• Fulfilling legal obligations

4. METHOD AND LEGAL BASIS FOR COLLECTING DATA

Your personal data may be collected electronically through registration, order, payment, contact, and cookie forms.

The data is processed for establishing and performing a contract, fulfilling legal obligations, pursuing legitimate interests, and, where required, based on your explicit consent.

5. TRANSFER OF PERSONAL DATA

Your personal data may only be shared, where necessary to provide our services, with iyzico, banks, shipping companies, accounting service providers, hosting and technical service providers, and authorised public authorities.

6. RETENTION OF DATA

Your personal data is retained for the periods specified by applicable legislation and for as long as necessary to fulfil the purpose for which it was processed.

When the applicable retention period expires, the data is deleted, destroyed, or anonymised.

7. YOUR RIGHTS UNDER KVKK

Under Article 11 of KVKK, you have the right to learn whether your personal data has been processed, request information about its processing, request its correction or deletion, and claim compensation for damages caused by unlawful processing.

You may submit your requests using the email address or business address stated above.

8. COOKIES

Our website may use cookies to operate the shopping cart, maintain user sessions, ensure security, and improve the user experience.

Non-essential cookies are activated according to the user’s preferences.

9. POLICY UPDATES

This policy may be updated to reflect changes in applicable legislation or our services.

The latest version will always be published on this page.

Last Updated: 08 August 2026