{"id":10,"date":"2026-08-07T14:03:40","date_gmt":"2026-08-07T14:03:40","guid":{"rendered":"https:\/\/elfelora.shop\/?page_id=10"},"modified":"2026-08-07T14:10:01","modified_gmt":"2026-08-07T14:10:01","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/elfelora.shop\/en\/refund_returns\/","title":{"rendered":"Teslimat ve \u0130ade Ko\u015fullar\u0131"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>GENEL B\u0130LG\u0130LER<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Bu teslimat ve iade ko\u015fullar\u0131, elfelora.shop \u00fczerinden verilen sipari\u015fler i\u00e7in ge\u00e7erlidir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sat\u0131c\u0131: Metin Kavak \u2013 ALFElora<br>Vergi Dairesi: Gazikent Vergi Dairesi<br>Vergi Kimlik No: 5280058656<br>Adres: \u0130ncilip\u0131nar Mah. \u015eehit Mehmet \u00d6ter Cad. Kepkepzade Park \u0130\u015f Merkezi B Blok No: 13 \u0130\u00e7 Kap\u0131 No: 22, \u015eehitkamil \/ Gaziantep<br>E-posta: m.houssien00@gmail.com<br>Telefon: +90 501 943 54 21<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>S\u0130PAR\u0130\u015e VE TESL\u0130MAT<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Sipari\u015fler, \u00f6deme onayland\u0131ktan sonra haz\u0131rlan\u0131r ve m\u00fc\u015fterinin sipari\u015f s\u0131ras\u0131nda bildirdi\u011fi teslimat adresine g\u00f6nderilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tahmini teslimat s\u00fcresi; \u00fcr\u00fcn\u00fcn haz\u0131rlanma durumu, teslimat \u00fclkesi ve kargo firmas\u0131na g\u00f6re de\u011fi\u015febilir. Sipari\u015fler, aksi belirtilmedik\u00e7e yasal teslimat s\u00fcresi i\u00e7inde g\u00f6nderilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kargo \u00fccreti, sipari\u015f tamamlanmadan \u00f6nce \u00f6deme sayfas\u0131nda m\u00fc\u015fteriye g\u00f6sterilir. Kullan\u0131lacak kargo firmas\u0131 sipari\u015f s\u0131ras\u0131nda veya sipari\u015f onay\u0131nda m\u00fc\u015fteriye bildirilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri, teslimat adresini ve ileti\u015fim bilgilerini do\u011fru ve eksiksiz girmekle sorumludur. Yanl\u0131\u015f veya eksik bilgilerden kaynaklanan gecikmelerden sat\u0131c\u0131 sorumlu tutulamaz.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>HASARLI VEYA EKS\u0130K TESL\u0130MAT<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri, paketi teslim al\u0131rken kontrol etmelidir. Paket hasarl\u0131, a\u00e7\u0131lm\u0131\u015f veya eksik g\u00f6r\u00fcn\u00fcyorsa kargo g\u00f6revlisine tutanak d\u00fczenletilmesi \u00f6nerilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hasarl\u0131, kusurlu veya yanl\u0131\u015f g\u00f6nderilen \u00fcr\u00fcnler i\u00e7in m\u00fc\u015fteri, teslimattan sonra m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede e-posta veya telefon yoluyla sat\u0131c\u0131yla ileti\u015fime ge\u00e7melidir.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>CAYMA HAKKI<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00fcketici, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeden cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cayma talebi a\u015fa\u011f\u0131daki ileti\u015fim bilgilerinden biri kullan\u0131larak bildirilmelidir:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-posta: m.houssien00@gmail.com<br>Telefon: +90 501 943 54 21<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri, cayma bildirimini yapt\u0131ktan sonra \u00fcr\u00fcn\u00fc yasal s\u00fcre i\u00e7erisinde sat\u0131c\u0131ya geri g\u00f6ndermelidir.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>\u0130ADE KO\u015eULLARI<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade edilecek \u00fcr\u00fcn\u00fcn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ola\u011fan bir inceleme d\u0131\u015f\u0131nda kullan\u0131lmam\u0131\u015f olmas\u0131,<\/li>\n\n\n\n<li>Zarar g\u00f6rmemi\u015f ve kirlenmemi\u015f olmas\u0131,<\/li>\n\n\n\n<li>Etiketleri, varsa aksesuarlar\u0131 ve faturas\u0131yla birlikte g\u00f6nderilmesi,<\/li>\n\n\n\n<li>M\u00fcmk\u00fcnse orijinal ambalaj\u0131yla g\u00fcvenli \u015fekilde paketlenmesi<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">gerekmektedir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade g\u00f6nderimi yap\u0131lmadan \u00f6nce m\u00fc\u015fteri, sat\u0131c\u0131yla ileti\u015fime ge\u00e7erek iade adresi ve kargo bilgilerini almal\u0131d\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade kargo masraflar\u0131, sipari\u015f \u00f6ncesinde sunulan bilgilendirme ve y\u00fcr\u00fcrl\u00fckteki t\u00fcketici mevzuat\u0131na g\u00f6re belirlenir.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>CAYMA HAKKININ \u0130ST\u0130SNALARI<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fterinin \u00f6zel iste\u011fi veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan, \u00f6l\u00e7\u00fcs\u00fc de\u011fi\u015ftirilen, ki\u015fiye \u00f6zel dikilen veya \u00fczerinde m\u00fc\u015fterinin talebiyle de\u011fi\u015fiklik yap\u0131lan \u00fcr\u00fcnlerde mevzuatta belirtilen cayma hakk\u0131 istisnalar\u0131 uygulanabilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Standart olarak sat\u0131\u015fa sunulan ve ki\u015fiye \u00f6zel de\u011fi\u015fiklik yap\u0131lmayan \u00fcr\u00fcnlerde m\u00fc\u015fterinin yasal cayma haklar\u0131 sakl\u0131d\u0131r.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>\u00dcCRET \u0130ADES\u0130<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade edilen \u00fcr\u00fcn sat\u0131c\u0131ya ula\u015ft\u0131ktan sonra gerekli kontroller yap\u0131l\u0131r. \u0130ade ko\u015fullar\u0131n\u0131n sa\u011flanmas\u0131 durumunda \u00fccret, yasal s\u00fcre i\u00e7inde m\u00fc\u015fterinin \u00f6deme yapt\u0131\u011f\u0131 y\u00f6ntem kullan\u0131larak iade edilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bankalar\u0131n i\u015flem s\u00fcreleri nedeniyle iade tutar\u0131n\u0131n m\u00fc\u015fterinin hesab\u0131na yans\u0131mas\u0131 birka\u00e7 i\u015f g\u00fcn\u00fc s\u00fcrebilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kusurlu, hasarl\u0131 veya yanl\u0131\u015f g\u00f6nderilen \u00fcr\u00fcnlerde m\u00fc\u015fterinin yasal haklar\u0131 sakl\u0131d\u0131r.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>YURT DI\u015eI S\u0130PAR\u0130\u015eLER<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Yurt d\u0131\u015f\u0131 teslimatlar\u0131nda teslimat s\u00fcresi \u00fclkeye ve g\u00fcmr\u00fck i\u015flemlerine g\u00f6re de\u011fi\u015febilir. Al\u0131c\u0131 \u00fclkede olu\u015fabilecek g\u00fcmr\u00fck vergileri ve di\u011fer yasal masraflar, \u00f6deme \u00f6ncesinde aksi a\u00e7\u0131k\u00e7a belirtilmedik\u00e7e m\u00fc\u015fteriye ait olabilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yurt d\u0131\u015f\u0131ndan yap\u0131lacak iadelerde m\u00fc\u015fteri, \u00fcr\u00fcn\u00fc g\u00f6ndermeden \u00f6nce sat\u0131c\u0131yla ileti\u015fime ge\u00e7melidir.<\/p>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li>\u0130LET\u0130\u015e\u0130M<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Teslimat, de\u011fi\u015fim ve iade talepleriniz i\u00e7in:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-posta: m.houssien00@gmail.com<br>Telefon: +90 501 943 54 21<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Son G\u00fcncelleme: 07.08.2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>GENEL B\u0130LG\u0130LER Bu teslimat ve iade ko\u015fullar\u0131, elfelora.shop \u00fczerinden verilen sipari\u015fler i\u00e7in ge\u00e7erlidir. Sat\u0131c\u0131: Metin Kavak \u2013 ALFEloraVergi Dairesi: Gazikent Vergi DairesiVergi Kimlik No: 5280058656Adres: \u0130ncilip\u0131nar Mah. \u015eehit Mehmet \u00d6ter Cad. Kepkepzade Park \u0130\u015f Merkezi B Blok No: 13 \u0130\u00e7 Kap\u0131 No: 22, \u015eehitkamil \/ GaziantepE-posta: m.houssien00@gmail.comTelefon: +90 501 943 54 21 S\u0130PAR\u0130\u015e VE TESL\u0130MAT [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"One teslimat ve iade ko\u015fullar\u0131 hakk\u0131nda temel bilgiler. 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